Service by Teloplan Ingenieurgesellschaft

As individual as your needs and requirements: our client service.Trustworthy and partnership-based cooperation. For us, that is more than just the professional and high-quality handling of demanding projects. For us, this means: being close to the client - especially when it comes down to individual questions, problems or requests.



Therefore, we have compiled some useful information, important data and helpful hints for our clients around our service offer in the area of safety technology and systems, among other things:


  • Data sheets
  • Checklists
  • Needs assessment
  • User guides


Simply log in to our service system with your user data and access all data and documents quickly and free of charge, which we have ready for you.

Our fault-clearing service is available for our clients 24 hours a day, 7 days a week and 365 days a year. If your system has malfunctioned, simply contact us via our service hotline and leave us a callback number. Soon afterwards, our standby technician will call you back to discuss further measures with you. If necessary, he will solve the problem directly at your location. This service is chargeable and will be settled in greater detail in a maintenance and service contract. We will, of course, be glad to help and advise all other clients during normal business hours.

Our calculation service encompasses far more than just a detailed, transparent and reliable offer on the basis of specifications. Since we are both a planning engineers office, as well as installers, we are familiar with theory just as with practice. Therefore, we check demands of existing service specifications and compare them with actual needs on site. Thus, we are able to correct any substantive inconsistencies from the outset and to optimise plans. In doing so, it is not seldom to have the task or the current product replaced with an equivalent but less expensive alternative. As a client-oriented and vendor-independent service provider, our recommendations offer the best possible solution for your request.

Leasing is a smart alternative to purchasing a security system. Thus, you can also lease all products and/or services offered by us. You will receive an individual leasing offer directly from our longtime partner Grenke Leasing AG with our offer. You will find further information on the subject of leasing, Grenke Leasing AG as well as a leasing calculator here.

Load Google Map

We have integrated maps from Google Maps to show you our locations.
If you want to see the map on this page, personal data is sent to Google, cookies are set by Google and Google Fonts are loaded. Therefore, it is possible that the provider stores your accesses and can analyze your behavior.
Google Maps' privacy policy can be found at: